Shipping policy
Lawn and Pets Shipping & Delivery Policy
Updated October 8, 2026
Processing Time
Most in-stock orders are processed within 1–2 business days after payment clears. Orders placed after normal processing hours, on weekends, or on U.S. holidays begin processing the next business day.
Shipping Rates
Lawn and Pets uses real-time carrier shipping rates at checkout. Eligible orders fulfilled through our Amazon integration may offer free Standard or Amazon Prime shipping when shown at checkout. Other orders use the available carrier or freight services. Available shipping services and prices are calculated based on the items in your cart, package size and weight, delivery address, carrier availability, and Shopify shipping profiles.
The final shipping cost shown at checkout is the shipping charge for your order. Applicable sales tax is calculated separately and displayed with the order total before payment. Rates may vary for standard parcel, expedited, oversized, heavy, freight, hazardous-material, or temperature-sensitive products.
Shipping Destinations
Available destinations depend on the product, fulfillment location, and shipping profile. A destination is eligible only when an available shipping service is offered at checkout. Freight services may be limited to the contiguous 48 United States.
Standard Parcel Shipping
Standard parcel shipping is available for many non-oversized items. Delivery estimates shown at checkout are carrier estimates and may change due to carrier delays, weather, holidays, address issues, or service disruptions.
Oversized, Heavy, and Freight Items
Large, heavy, bulky, fragile, or freight-class products may require special handling, freight delivery, lift-gate service, delivery appointment scheduling, or additional carrier requirements. Some freight or oversized items may display limited shipping options at checkout or may require order review before shipment.
Freight items should be inspected at delivery. If visible damage is present, note the damage on the carrier delivery receipt before signing when possible and contact us promptly.
Temperature-Sensitive or Special-Handling Products
Frozen, refrigerated, live, fragile, hazardous-material, or special-handling products may have limited shipping methods, weather restrictions, or additional packaging requirements. Availability of these services depends on product type and destination. Certain carrier methods in our frozen, refrigerated, live-fish, and live-coral shipping profiles include a $35.44 handling surcharge in the checkout shipping quote; this surcharge does not apply to every service or order. Review the available service and total shipping charge before paying.
Tracking
A tracking link is emailed when a shipping label is created or when tracking becomes available. Please allow up to 24 hours for carrier tracking movement to appear.
Delivery Issues
If tracking shows delivered but the package is missing, contact us within 7 days so we can help review the shipment and, when available, start a carrier trace.
Contact
Questions about shipping or delivery? Contact Lawn and Pets at info@lawnandpets.com. Please include your order number when contacting us about an existing order.